Shipping & Returns
Order Turnaround: Gymnasium & Health Equipment Ltd. is committed to shipping orders for all stock merchandise within 10 business days. Once your order leaves our factory, transit times will vary from 1-6 business days depending on your location. Out of stock items and items shipped from separate llocations may have an extended lead time.
Returns: Gymnasium & Health Equipment Ltd. will accept the authorized return of all standard products for any reason within 30 days of the ship date. SPECIAL ORDER/CUSTOM COLOUR ITEMS ARE NOT RETURNABLE. Customers must obtain a return authorization number from Gymnasium & Health Equipment Ltd. after supplying the invoice number, item number, and reason for return. Please contact Gymnasium & Health Equipment Ltd. prior to making any returns. Unauthorized returns may not be accepted. Customer is responsible for a 20% restocking fee and return freight charges. Original freight charges wil not be reimbursed. All returned merchandise must be returned in its original packaging and must include the return authorization number on the label.
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